ISO 9000 Internal Audit completed!!!

Well we've accomplished a lot by getting to our first internal audit.  Just as an fyi, I had scheduled 3 days for this and it took us 3 weeks!! 

The person chosen (drafted) had no ISO experience and did her best, but it turned into a learning and tedious experience to say the least.  She did a thorough job and did need to step away at times while not getting caught up in too much detail and "pickieness".  We ended up with a good detail and summary report.

We did poorly in one area not thought to be very important, Purchasing, but after consultation and evaluation, decided we needed to do a better job in this area.

Awarded ourselves another Corrective Action report on the misuse of training manuals, but learned a good lesson.

Next step is getting those corrections in place and contacting an outside auditor.  This should be fun!!